Iran Exploration and its staff are committed to protecting your Personal Information that you share with us. We want you to understand our Privacy Policy and what is related to you, as our customer. Please take a moment to review this Privacy Policy. By using our website or the services offered by us, you are consenting to our use of such personal information as you provide to us as described herein. If you do not consent to our use of your information, please do not use our services.

Any questions you have about our Privacy Policy, or the information contained herein, can be directed to our Privacy Officer at: info@iranexploration.com

Why we get your information and you should give them us truly?

Iran Exploration collects personal information only to the extent necessary to deliver the services, products, visa process or other passenger booking on your behalf, request.

We may also collect personal information, including contact information, if you elect to enter a contest or sweepstakes with us, to subscribe to our newsletter, or to request a brochure, which we will use only to provide you with the service you have requested (or other substantially similar services directly related to your request).

Iran Exploration uses this personal information to provide the services and/or products you have requested, or to provide you with information about those services. This includes using personal information to: register you to receive newsletters, answer your request for further information about our trips, make a booking(s), providing you with information about the Company and/or our services.

What are the consequences of failing to provide Personal Information?

If you do not provide the Personal Information that we request, we may not be able to deliver the services you have requested, which may mean you won’t be able to participate in our trips, purchase the items from our store, or subscribe to our newsletter.

We collect information from customers during the booking (or option) process, or during the inquiry process where required, via our sales channels, such as our website booking form, our 24/7 sales contact centre (via e-mail or telephone), using medical forms filled out by you or your authorized representative, through on-line evaluations submitted by you, competitions, or sweepstakes, using brochure or other similar request forms, and/or through our travel agency partners and other individuals who make or update bookings on your behalf, or otherwise interact with us on your behalf, including during the inquiry process (whether or not the inquiry proceeds to a booking).

 How we protected your Personal Information?

The security and integrity of your Personal Information is important to us. All personal information is stored in secure databases at secure addresses to prevent unauthorized access. Passwords, encryption devices and firewalls protect these databases. Please note however that no data transmission over the Internet can be guaranteed to be 100% secure. While we take all steps to ensure the safety of your data, we cannot ensure the security of information you transmit to us over the Internet.

Access to your personal and private information is limited to: authorized employees, of Iran Exploration, and any of the third-party suppliers who require your information to provide the travel or other services you have requested (such as the airlines, transportation services, hotels, activity providers, and tour guides who deliver the services you purchase through Iran Exploration or that we arrange on your behalf). We keep our employees and our third party suppliers and other partners informed about our policies and procedures and require strict compliance with this Policy in order to ensure your information remains protected. Unauthorized access and/or disclosure of client information are strictly prohibited.

Complaints

If you have any complaints about Iran Exploration’s collection, use, disclosure, or dealing with your Personal Information, if you believe that Iran Exploration is in violation of or have any questions about Iran Exploration compliance with applicable privacy legislation in relation to your Personal Information, please send an e-mail (with the subject Privacy Complaint) to Iran Exploration Privacy Officer at info@iranexploration.com or at the postal address in the CONTACT US.